The Newslora Podcast / Episode 22
Can technology earn our trust?
Noah Bennett speaks with the designers rebuilding public digital services around clarity, consent and plain language.
Hosted by Noah Bennett
Featuring Priya Raman, service designer
35 minutes

Episode overview
In this episode, Noah Bennett explores the story behind the headline, speaks with Priya Raman, service designer and examines what it means for the people closest to it.
In this episode
We hear from the people involved, look at the evidence and ask what should happen next. Links to the reporting mentioned in this episode are available on the Newslora website.
Credits
Reporting by Noah Bennett • Production by Ellie Marsh • Audio editing by Sam Okoro
Key moments
00:00 Introduction • 04:20 The background • 12:10 Voices from the story • 22:45 What comes next
Read the transcript
00:00 Noah Bennett: Welcome to The Newslora Podcast. I’m Noah Bennett, and this week we are going beyond the headline.
04:20 Noah Bennett: To understand where we are now, we need to go back to how this story began.
12:10 Priya Raman: What people often miss is how much of this depends on decisions made years ago.
22:45 Noah Bennett: So what happens next? Here is what we know, and what we are still waiting to find out.
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